At Joyful Kookaburra, we provide compassionate, person-centred counselling rooted in a holistic, strengths-based approach. We recognize that well-being encompasses not only mental and emotional health but also physical, spiritual, and relational aspects, as well as the environment and systems that shape our lives.

Therapeutic support is holistic and tailored to each person’s individual needs and goals. A range of evidence-based therapies and focused psychological strategies are used to support emotional wellbeing, build resilience, and promote positive change.

Approaches may include:

• Dialectical Behaviour Therapy (DBT) – for managing intense emotions and building coping skills

• Acceptance and Commitment Therapy (ACT) – to support values-based living, with mindful awareness and psychological flexibility

• Cognitive Behavioural Therapy (CBT) – to identify and shift unhelpful thoughts and behaviours

• Person-Centred Therapy – offering a compassionate, non-judgmental space for self-exploration

• Motivational Interviewing – to support readiness for change and strengthen motivation

• Solution-Focused Brief Intervention – focusing on strengths and practical steps forward

• Family Systems Therapy – exploring family patterns and relationship dynamics

• Interpersonal Therapy – improving communication and relationship skills

• Psychoeducation – providing information and tools to better understand and manage mental health.

Payments:

This practice does not bulk bill. You will receive an invoice after each session, with payment due within 7 days.

Rebates:

You may be able to apply to Medicare or your Private Health Insurance provider for a rebate for Accredited Mental Health Social Worker (AMHSW) Services.

• Medicare: You may be able to claim a rebate for up to 10 sessions per calendar year if you have a current Mental Health Treatment Plan and a referral from your GP.

• Private Health Insurance: Some private health funds also offer rebates for services provided by an AMHSW. These may include: Bupa, HCF, Teachers Health (includes UniHealth & Nurses & Midwives Health), Doctors Health, St Lukes Health. Rebate amounts vary depending on your extras cover and individual policy, so it’s best to check directly with your health fund to confirm what you’re entitled to.

NDIS Participants:

This service is not a registered NDIS provider. However, if you are self-managed or plan-managed, you may still be able to use your NDIS funding to access therapeutic social work supports.  Please check with your NDIS plan manager or support coordinator to confirm whether your plan allows for this type of service.

Cancellations and No Shows:

• A $50 administration fee applies for cancellations made within 48 hours of the scheduled appointment

• No-shows will be charged the full session fee.